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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Marashli

November 4, 2023

5  out of  5 rating by Mike Marashli
"Laurie and Brad did a great job helping me thru the issues with an accident I was in that was not my fault. Brad even called and helped me while he was on his vacation. We have been clients with them for 12 years and will continue to do so. Because of Brad and his team, we will continue to be State Farm clients. They go above and beyond to help us each time. And they are very appreciated."
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October 19, 2023

5  out of  5 rating by MARIO LOPEZ
"I want to give Mila five stars and five more For her excellent customer service,willing to go for the extra mile ,effort and extra time always.Great personality ,she is a very helpful, knowledgeable ,she always resolve all my issues perfectly well done. She’s a Diamond."
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Cecelia Harkins

October 17, 2023

5  out of  5 rating by Cecelia Harkins
"Laurie Baldino is an amazing representative of Brad Sutter - State Farm Insurance. She responds quickly and accurately to every request. Additionally, she is pleasant and approachable with even the most trivial of questions and/or requests! It is a pleasure working with her!"
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Richard Taura

October 11, 2023

5  out of  5 rating by Richard Taura
"I had a bad experience with another agency and switched my policy to Brad Sutter. Jennifer made the process quick and easy and added a policy for a car recently purchased. Good customer service."
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Sara Losbanes

October 11, 2023

5  out of  5 rating by Sara Losbanes
"Laurie was an absolute gem with helping me get some loose ends fixed with a claim! The customer service is top notch!"
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Michelle Scherer

October 3, 2023

5  out of  5 rating by Michelle Scherer
"Brad & Laurie are incredible to work with! They have been taking care of me and my family as long as I can remember. Both take the time and efforts to help make everything the best opportunity for you and so quick! Highly Highly Recommend!"
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Dalia Harami

September 13, 2023

5  out of  5 rating by Dalia Harami
"Brad and his team are very professional, easy to work with, and saved me a significant amount on my home / auto insurance policies. I also referred him to a non-profit organization that needed to renew their insurance policy, and he was able to save them A LOT w/the same or better coverage - they were very happy, as the saved funds go back to serve the organization and community. Highly recommended!"
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Brent Garrett

August 24, 2023

5  out of  5 rating by Brent Garrett
"The Brad Sutter team is always responsive to my wife and I request. However, Laurie is a ROCKSTAR!"
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Lee Dolan

July 15, 2023

5  out of  5 rating by Lee Dolan
"Thank you so much for all your help Laurie, After a year of figuring out paperwork for my boat you were able to help me with my Surity Bond required by the state. All new requirements needed to get my Title and registration. Endless time on the phone getting things in order and very thorough with my paperwork. I’ve been with StateFarm for more than 10 years and don’t plan on leaving. This is only one time of many that they have helped me out. Thank you Laurie"
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June 24, 2023

5  out of  5 rating by Pete
"Great insurance agency! Recently talked to Matt Wach who was super helpful in answering my questions. He took the time to listen and provide thoughtful responses to help me decide what is best for me. Thank you Brad for hiring such a talented team!"
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Amber Cantu

June 20, 2023

5  out of  5 rating by Amber Cantu
"Such a great office to work with! Everyone is so nice and helpful, especially Laurie! She’s very knowledgeable and was so quick assisting with my claim."
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June 9, 2023

5  out of  5 rating by Matthew
"First time purchasing Insurance for Home and auto had me nervous, but after talking with Brad and his Team I felt confident in my options and coverages. The sales and service teams are phenomenal and very easy to work with. The rates were lower than expected and extremely customizable and Brad helped walk me though every "what if" I had!"
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Ralph Lenz

May 12, 2023

5  out of  5 rating by Ralph Lenz
"Stopped in just to compare prices of State Farm to my current Farmers pricing and also Geicko. Was thinking I would walk out and just stay where I was because I've heard State Farm rates were a little high. Not only was I treated very pleasantly by Jennifer, within 30 minutes I switched to being a State Farm customer and was cancelling my current home and auto policy with Farmers because of an un-expected savings of $1000 per year. I highly recommend the Brad Sutter agency and also State Farm insurance."
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April 21, 2023

5  out of  5 rating by MONSE MENDIETA
"Jen Van is professional and very respectful. I know everyone at the store is great but I've followed Miss Jen for a few years now. She's great at keeping me updated and I would highly recommend this store for your needs!"
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Brian Brown

March 6, 2023

5  out of  5 rating by Brian Brown
"Jen Van was really helpful when I called to set up health insurance. She listened to my needs and worked quickly to get me set up with a policy right away."
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John Scully

February 16, 2023

5  out of  5 rating by John Scully
"Brad Sutter offers great honest guidance and Laurie Baldino goes well above and beyond providing excellent service."
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Lauren Harber

February 8, 2023

5  out of  5 rating by Lauren Harber
"I have been a client of Brad Sutter for many years and the staff is amazing! Laurie is always such a pleasure to work with and is so sweet and knowledgeable! The office is so lucky to have her! Thank you Laurie for all your help! Cindy and Patty are amazing too!"
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Grant Lemanski

January 27, 2023

5  out of  5 rating by Grant Lemanski
"If I could give more stars I would. This is a great State Farm Agency. A few months back, a driver fall asleep at wheel and hit my parked car leaving it undrivable. This happened on a weekend and Brad had no problem giving me a call to explain the upcoming process of how my claim was going to go (even though he was leaving for vacation the next day). From then on, Laurie handled the claim and did an excellent job. She consistently followed up, and made sure I was in the loop of what was going to happen next. I got my car back after a brief stint in the body shop, and State Farm made sure everything financially was handled. If you ever have a claim like me, having $4k in car damages for something that is not your fault, you will want to work with people you recognize opposed to a robot from a 1-800 number. Take it from me, when you are shopping around for insurance, look no further, Brad Sutter State Farm is worth every penny."
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Colleen Carlson

January 24, 2023

4  out of  5 rating by Colleen Carlson
"Great service and every question I had was answered!"
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Evie Stahl

January 21, 2023

5  out of  5 rating by Evie Stahl
"The staff is very nice , & helpful. Always willing to go the extra mile for you. Laurie has been helping me for years, & always puts in extra effort & time to make sure my issues are resolved quickly. She is very friendly, helpful, & knowledgeable ! 👍👍"
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Don Olszewski

January 21, 2023

5  out of  5 rating by Don Olszewski
"Gary was extremely helpful in setting up our auto and homeowner's insurance."
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January 20, 2023

5  out of  5 rating by Larry
"I have recently been searching for a more value-added insurance company for my personal needs. I contacted Brad Sutter-State Farm Insurance Agent in Schaumburg, and began discussions with Gary Freeman . As my personal Agent, Gary, has been very helpful and knowledgeable with all my insurance questions. Gary was easy to work with and went above and beyond your typical Agent to review and find the optimum policy and coverage to meet my needs. As a bonus Gary's efforts were able to put together a multi-policy package to save me some money while maintaining all my custom coverage needs. I highly recommend Gary for all your personal insurance needs."
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Erik Hanssen

January 18, 2023

5  out of  5 rating by Erik Hanssen
"Brad and his staff are very knowledgeable, responsive, and friendly. He's been my agent for almost 25 years."
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Eric Turnwald

January 16, 2023

5  out of  5 rating by Eric Turnwald
"Brand and his team are the absolute best in every way! They are such clear experts on all types of insurance and provide world class customer service. We utilize them for all our insurance needs!"
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Julie Siepierski

January 13, 2023

5  out of  5 rating by Julie Siepierski
"wonderful experience. communication and rates are 5/5"