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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Neil Zweiban

Neil Zweiban

August 29, 2024

5  out of  5
rating by Neil Zweiban
"Our daughter was married in August of this year. In order for my wife to bring in some specialty desserts for the wedding we needed a bond for the venue. In under 24 hours everyone at Brad Sutter's office worked very hard to get that bond in place. It was emailed to me. I emailed it to the venue and we had no problems bringing in the delicious food. May just for this wedding. Thank you everyone for helping us. You provide great service and very very quick service."
We responded:
"Thank you Neil for the nice words. You have been a wonderful insured for many years and we were happy to help that small part of your daughter's wedding. Anything we can ever do for you, please let us know. Brad Sutter"
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Peter Vitale

August 14, 2024

5  out of  5
rating by Peter Vitale
"Laurie was a tremendous help in getting our car back from the repair shop. Our cars were stolen...two repair shops and the dealership could not identify the problem for how to fix it. It took them 90 days to get to a resolution. With the help of Laurie from State Farm, my family was able to get our car fixed and returned to us. The continued phone calls, urgency and dedication showed by Laurie truly showed State Farm on their best day. Continue the great work servicing your clients and making them proud of their insurance carrier."
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Griffin Daleiden

July 31, 2024

5  out of  5
rating by Griffin Daleiden
"As a former insurance defense attorney, I know how important it is to have the proper insurance coverage. For that reason, I highly recommend Brad Sutter and his team at State Farm. Brad takes the time to sit down with you to properly review and assess your insurance needs to ensure that you are properly protected in the event of a loss. He also makes sure to conduct regular reviews with clients to address any significant changes. Brad goes above and beyond most insurance agents."
We responded:
"Thank you for the nice words Griffin. I know how seriously you treat your work and I try to do the same thing with giving the proper coverage for the situation for auto insurance, home insurance, renters insurance, and condo insurance. Thank you so much for your trust and I look forward to working with you in the future. Brad Sutter"
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Daniel Czosnyka

July 6, 2024

5  out of  5
rating by Daniel Czosnyka
"Always friendly, knowledgeable and responds within a timely manners."
We responded:
"Hi Daniel, Thank you so much for your review. Our goal is to know what we're talking about, give great advice for your particular need and do it timely. So happy to have you with our office. Brad Sutter"
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Neil Ulsh

June 22, 2024

5  out of  5
rating by Neil Ulsh
"We were more than pleased with our service and meeting Grazyna who did a couple of seniors an understanding of coverage for both our home and automobile. We are looking forward to a long relationship with State Farm. Thank you again for having a great staff and understanding individuals to assist a couple of seniors."
We responded:
"Thank you Neil for trusting us with your home and auto insurance. So happy that Grazyna was able to assist you and help you understand your coverage."
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Maria Frano

May 15, 2024

5  out of  5
rating by Maria Frano
"Everyone at Brad's office is phenomenal! Laurie and Jennifer both go above and beyond to take care of their customers and are extremely knowledgeable and a fantastic advocates for their customers. Can't say enough good things about them."
We responded:
"Hi Maria, Thank you so much for the nice review. I really appreciate you being with our office. Anything you ever need, don't hesitate to call, text or email and we'll be right on it. Brad Sutter"
Profile photo of Rubi Rubio

Rubi Rubio

March 29, 2024

5  out of  5
rating by Rubi Rubio
"Great customer service provided to me! Very grateful to the support of this team thank you very much !!!!!"
We responded:
"Thank you Rubi for trusting us with auto insurance. We truly appreciate your feedback and delighted to hear the you had a great experience with our office and Matthew."
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Suman Mookherjee

March 6, 2024

5  out of  5
rating by Suman Mookherjee
"Laurie did a fantastic job in guiding me through the process where I could claim for the comprehensive coverage of my car which unfortunately had a wire damaged caused by the chewing of mice. I really appreciate her help in guiding, promptly replying and clarifying to queries to get the claim processed quickly. Highly recommended!"
We responded:
"Thank you Suman for trusting us with your auto insurance needs and happy we could help guide you through the claims process."
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elaine lapetina

February 29, 2024

5  out of  5
rating by elaine lapetina
"Brad Sutter and his agents are the best insurance agency I’ve ever worked with. They are there to answer and solve any questions you might have…and their insurance rates are great 👍👍"
We responded:
"Thank you Elaine. So happy we could help you with your auto insurance needs."
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Speak on Purpose

January 28, 2024

5  out of  5
rating by Speak on Purpose
"Brad is an outstanding agent and a good friend MRH"
We responded:
"Thank you MRH for the kind review. We try our best to provide excellent service and common sense guidance when it come to auto insurance, home insurance, or any of your other insurance needs. Always feel free to contact me with any questions. Brad"
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Traian Pantaziu

December 13, 2023

5  out of  5
rating by Traian Pantaziu
"I highly recommend Bred and his office. After I got quotes from different insurance companies State Farm gave me the best rate and the best coverage. Don’t hesitate to call his office to get the best quote."
We responded:
"Thank you Traian for your review. When it comes to auto insurance, home insurance, life insurance or disability insurance, we always want to give you exactly the coverage that you need, not more or not less. I appreciate you being with our office. Please always feel free to contact myself or my incredible staff with anything that you need. Brad Sutter"
Profile photo of Aaron Newman

Aaron Newman

December 8, 2023

5  out of  5
rating by Aaron Newman
"Laurie Baldino, from Brad Sutter's office at State Farm, is truly my hero. After having water damage in my home, I had an awful experience with State Farm and my initial claims adjuster. The team was unresponsive and I nearly left State Farm...until Laurie stepped in. After hearing about my case, she proactively reached out and assured me that this would get the attention it deserved. And she delivered. My claim was addressed within a week of Laurie stepping in and me (and my family) are truly grateful. If you are looking for someone to represent you at State Farm, I'd go with Brad and Laurie!"
We responded:
"Thank you so much for your acknowledgement of how great Laurie is Aaron. The claims process can be complex but I'm so happy to have Laurie here who understands who to call and what to do when things get complicated. Thank you so much for being with my office and please always feel free to call me. Brad Sutter"
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Chuck Barone

December 6, 2023

5  out of  5
rating by Chuck Barone
"Very knowledgeable and comprehensive Service."
We responded:
"Thank you Chuck for your remarks. I am thrilled that you're with our office and just know that if you have any questions, please always feel free to call. Brad Sutter"
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Mike Marashli

November 4, 2023

5  out of  5
rating by Mike Marashli
"Laurie and Brad did a great job helping me thru the issues with an accident I was in that was not my fault. Brad even called and helped me while he was on his vacation. We have been clients with them for 12 years and will continue to do so. Because of Brad and his team, we will continue to be State Farm clients. They go above and beyond to help us each time. And they are very appreciated."
We responded:
"Mike we appreciate you having your auto and home insurance with our office. "
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MARIO LOPEZ

October 19, 2023

5  out of  5
rating by MARIO LOPEZ
"I want to give Mila five stars and five more For her excellent customer service,willing to go for the extra mile ,effort and extra time always.Great personality ,she is a very helpful, knowledgeable ,she always resolve all my issues perfectly well done. She’s a Diamond."
We responded:
"Hi Mario, thank you for pointing out how great Mila is. She is knowledgeable and caring to our Spanish Speaking Policyholders as well as our English Speaking Policyholders. Thank you so much for being with our office. Brad Sutter"
Profile photo of Cecelia Harkins

Cecelia Harkins

October 17, 2023

5  out of  5
rating by Cecelia Harkins
"Laurie Baldino is an amazing representative of Brad Sutter - State Farm Insurance. She responds quickly and accurately to every request. Additionally, she is pleasant and approachable with even the most trivial of questions and/or requests! It is a pleasure working with her!"
We responded:
"Hi Cecelia, Thank you for the nice words for Laurie. Laurie is always pleasant and approachable as you stated. When it come to Homeowners Insurance, Renters Insurance, Auto Insurance, Laurie is very knowledgeable in the entire claims process. Thank you so much for being in our office. Brad Sutter"
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Richard Taura

October 11, 2023

5  out of  5
rating by Richard Taura
"I had a bad experience with another agency and switched my policy to Brad Sutter. Jennifer made the process quick and easy and added a policy for a car recently purchased. Good customer service."
We responded:
"Hi Richard, thanks so much for the kind words about Jennifer. Jennifer takes it to heart in making sure that you and all of our valued Policyholders are taken care of. Anything you need, please let us know. Brad Sutter"
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Sara Losbanes

October 11, 2023

5  out of  5
rating by Sara Losbanes
"Laurie was an absolute gem with helping me get some loose ends fixed with a claim! The customer service is top notch!"
We responded:
"Hi Sara, thank you for the nice words about Laurie. I agree, she does a great job of helping with claims and truly cares that everything is done exactly right. Thanks so much for being with our office. Brad Sutter"
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Michelle Scherer

October 3, 2023

5  out of  5
rating by Michelle Scherer
"Brad & Laurie are incredible to work with! They have been taking care of me and my family as long as I can remember. Both take the time and efforts to help make everything the best opportunity for you and so quick! Highly Highly Recommend!"
We responded:
"Thank you Michelle. I really appreciate having you in my office and thank you for the kind words. We love our Schaumburg policyholders. Brad"
Profile photo of Dalia Harami

Dalia Harami

September 13, 2023

5  out of  5
rating by Dalia Harami
"Brad and his team are very professional, easy to work with, and saved me a significant amount on my home / auto insurance policies. I also referred him to a non-profit organization that needed to renew their insurance policy, and he was able to save them A LOT w/the same or better coverage - they were very happy, as the saved funds go back to serve the organization and community. Highly recommended!"
We responded:
"Thank you Dalia for trusting me to insure your auto and home. We appreciate your business!"
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Brent Garrett

August 24, 2023

5  out of  5
rating by Brent Garrett
"The Brad Sutter team is always responsive to my wife and I request. However, Laurie is a ROCKSTAR!"
We responded:
"Hi Brent, Thank you for trusting us with your auto and home insurance. We appreciate your business. And yes Laurie is definitely a rockstar!"
Profile photo of Lee Dolan

Lee Dolan

July 15, 2023

5  out of  5
rating by Lee Dolan
"Thank you so much for all your help Laurie, After a year of figuring out paperwork for my boat you were able to help me with my Surity Bond required by the state. All new requirements needed to get my Title and registration. Endless time on the phone getting things in order and very thorough with my paperwork. I’ve been with StateFarm for more than 10 years and don’t plan on leaving. This is only one time of many that they have helped me out. Thank you Laurie"
We responded:
"Hi Lee, I just wanted to thank you for your nice words about Laurie. I get a lot of very good comments on how she goes over and above to help our incredible policyholders. I will be sure to relay this to her. Thanks so much, Brad Sutter"
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Pete

June 24, 2023

5  out of  5
rating by Pete
"Great insurance agency! Recently talked to Matt Wach who was super helpful in answering my questions. He took the time to listen and provide thoughtful responses to help me decide what is best for me. Thank you Brad for hiring such a talented team!"
We responded:
"Thank you Pete for choosing us for all your insurance needs. Glad Matthew was able to help you with your auto and home insurance."
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Amber Cantu

June 20, 2023

5  out of  5
rating by Amber Cantu
"Such a great office to work with! Everyone is so nice and helpful, especially Laurie! She’s very knowledgeable and was so quick assisting with my claim."
We responded:
"Hi Amber, Thank you so much for your kind words about out office and about Laurie. I agree, Laurie does such a great job and I'm so lucky to work with the best staff around. Thank you so much for being with our office. Brad Sutter"
Profile photo of Matthew

Matthew

June 9, 2023

5  out of  5
rating by Matthew
"First time purchasing Insurance for Home and auto had me nervous, but after talking with Brad and his Team I felt confident in my options and coverages. The sales and service teams are phenomenal and very easy to work with. The rates were lower than expected and extremely customizable and Brad helped walk me though every "what if" I had!"
We responded:
"Hi Matthew, thank you so much for your kind words. Our goal is always to do things thoroughly to meet your needs in auto insurance, homeowners and renters insurance, Life Insurance and Disability Insurance. We don't only want to meet your needs but to make is simple, easy and understandable. If there is anything you need, please feel free to call on us. Brad Sutter"