State Farm® Insurance Agent Brad Sutter

"If I could give more stars I would. This is a great State Farm Agency. A few months back, a driver fall asleep at wheel and hit my parked car leaving it undrivable. This happened on a weekend and Brad had no problem giving me a call to explain the upcoming process of how my claim was going to go (even though he was leaving for vacation the next day). From then on, Laurie handled the claim and did an excellent job. She consistently followed up, and made sure I was in the loop of what was going to happen next. I got my car back after a brief stint in the body shop, and State Farm made sure everything financially was handled. If you ever have a claim like me, having $4k in car damages for something that is not your fault, you will want to work with people you recognize opposed to a robot from a 1-800 number. Take it from me, when you are shopping around for insurance, look no further, Brad Sutter State Farm is worth every penny."

"I have recently been searching for a more value-added insurance company for my personal needs. I contacted Brad Sutter-State Farm Insurance Agent in Schaumburg, and began discussions with Gary Freeman . As my personal Agent, Gary, has been very helpful and knowledgeable with all my insurance questions. Gary was easy to work with and went above and beyond your typical Agent to review and find the optimum policy and coverage to meet my needs. As a bonus Gary's efforts were able to put together a multi-policy package to save me some money while maintaining all my custom coverage needs. I highly recommend Gary for all your personal insurance needs."

"I have dealt with Jennifer Van for many years. After Tim died, her former boss, she took on alot and made sure to make all of his customers feel like they are still well taken care of. Jen made Tim proud I am sure of it. Her work ethic and care for ALL customers is truly genuine. Brad is lucky to have her on his team!!! Thank you Jen and Merry Christmas!!!!"

"Outstanding customer service should be acknowledged! We had a tree fall on our house last year and Laurie has been helping me through the claims process since day one. She has demonstrated a CONSISTENT level of care and attention during what has proven to be a stressful and occasionally frustrating time. She has returned every call I've made and has independently followed up on each step, providing me with peace of mind and a feeling like I had someone looking out for my best interests. She is an exemplary example of customer service, who very clearly cares for the people she helps."

"I had been a happy 🦎 customer for almost 10 years. No accidents, no tickets, no claims. Out of nowhere, I was hit with a large increase at the time of my last renwal. Then last month, I received word of another 25% increase at my next renewal because "everyone is getting hit with the increase". So I decided to shop around and came across Jennifer at Brad Sutter's office and I am glad I did! Not only did she help me decide on coverages, it actually felt like she cared about me and didn't pressure me at all. I am now a happy State Farm customer for my vehicle and homeowners policies. I'm looking forward to years of great service and friendly LOCAL representation! Thanks Jennifer, Brad, and everyone else!"

"Gary helped my family out tremendously! Thank you, sir! Gary spent a lot of time with me trying to help me find the best coverage for my family. He was patient, courteous, professional, funny, kind, understanding, honest, gave me great advice on my multi-car policy, and saved us a ton of money. And it doesn't hurt that has the best phone voice ever! Would recommend anyone to reach out to Gary."

"I have been a long-standing client with State Farm. Jennifer Van had been my contact for years. It always feels like she understands what we need. As our needs change she is always proactive and knowledgeable to get us what we need. I would highly recommend this office."