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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Leahy

December 18, 2024

5  out of  5
rating by Matthew Leahy
"I was referred to Brad by a close friend of mine. I didn’t believe I was going to get a much better deal for auto and homeowners insurance. However, Brad said to me in the first 20 minutes I was there, “you know what I love about this business “? Saving people money! Music to my ears and he certainly did save me. He says terrific support staff as well. Attention to detail and great rates is a winning combination!"
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Sajani Parikh

December 13, 2024

5  out of  5
rating by Sajani Parikh
"Grace Petersen, there are no words to describe her and her utmost gratitude every time we reach out. She is truly the best agent to date we have had. Even when Tim Mackey, passed, we wanted to follow her to Hoffman Estates! I cannot thank her for sharing her knowledge, aiding us in times of need, and being a part of the State Farm Family! THANK YOU GRACE!"
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Stephen G Samaras

December 11, 2024

5  out of  5
rating by Stephen G Samaras
"Great service, competitive rates"
We responded:
"Thank you Stephen for your 5-star review! I'm happy we could help you with your auto and home insurance needs. I'm really happy you are with our office and if there is anything we can do to help, please feel free to call on us. Brad Sutter"
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Dan Origer

November 18, 2024

5  out of  5
rating by Dan Origer
"I have been with state farm for 20 years. Its not just a great company its about the people. Brad Sutter has personally been with me from the beginning. From home, auto, boats, rentals and personals articles policy. His team is always available. I would recommend them to anyone looking to shop and compare. Thanks Dan Origer"
We responded:
"Thank you Dan for your review. I have enjoyed our working relationship for years on your auto insurance, home insurance, boat insurance, rental insurance properties and your personal articles insurance policies. My team is very good and they as well enjoy and appreciate working with you. Thanks so much for being with my office. Brad Sutter"
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Nicole White

November 13, 2024

5  out of  5
rating by Nicole White
"Very professional and polite team. I recommend using Brad and his team if you want to get a great service and be educated on the proper amount insurance without being pressured to buy anything. My family and friends will support Brad and his team with our insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Nicole, I can't tell you how happy I am to be working with you. I was happy (but not surprised) that we were able to get you better coverages and save you a lot of money on your auto insurance and home insurance. Anything you need, please feel free to call on me or my wonderful staff. Brad Sutter"
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Kathy Ackerlund

October 10, 2024

5  out of  5
rating by Kathy Ackerlund
"Brad Sutter had been our agent for 40 years until State Farm had dropped us 2 years ago. Brad Sutter tried everything to get us reinstated. He never forgot about us and kept in touch. He called me last week and told us the great news that we could once again be represented by State Farm. He was able to get all of our home and auto policies back with a tremendous rate that is thousands of dollars less that we had been paying with another company for the last 2 years! His office was able to do all of this within 24 hours! Brad Sutter is the best agent and is always available when we need him!"
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R Stuck

October 10, 2024

5  out of  5
rating by R Stuck
"Very happy to be back with SF as we moved to State Farm after a long time with another company. Brad was a pleasure to work with and his staff made sure everything was attended to! Thank you!"
Profile photo of Arsenio Joseph Esteras

Arsenio Joseph Esteras

September 27, 2024

5  out of  5
rating by Arsenio Joseph Esteras
"All my requests are taken care of. FAST and RELIABLE!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our auto and home services. At our core, we strive to provide our customers with top-notch assistance and ensure that their needs are met. We're glad that we could assist you in finding the right coverage for both your auto and home, and that you're pleased with the overall experience. If there's anything else we can help you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Neil Zweiban

August 29, 2024

5  out of  5
rating by Neil Zweiban
"Our daughter was married in August of this year. In order for my wife to bring in some specialty desserts for the wedding we needed a bond for the venue. In under 24 hours everyone at Brad Sutter's office worked very hard to get that bond in place. It was emailed to me. I emailed it to the venue and we had no problems bringing in the delicious food. May just for this wedding. Thank you everyone for helping us. You provide great service and very very quick service."
We responded:
"Thank you Neil for the nice words. You have been a wonderful insured for many years and we were happy to help that small part of your daughter's wedding. Anything we can ever do for you, please let us know. Brad Sutter"
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Peter Vitale

August 14, 2024

5  out of  5
rating by Peter Vitale
"Laurie was a tremendous help in getting our car back from the repair shop. Our cars were stolen...two repair shops and the dealership could not identify the problem for how to fix it. It took them 90 days to get to a resolution. With the help of Laurie from State Farm, my family was able to get our car fixed and returned to us. The continued phone calls, urgency and dedication showed by Laurie truly showed State Farm on their best day. Continue the great work servicing your clients and making them proud of their insurance carrier."
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Griffin Daleiden

July 31, 2024

5  out of  5
rating by Griffin Daleiden
"As a former insurance defense attorney, I know how important it is to have the proper insurance coverage. For that reason, I highly recommend Brad Sutter and his team at State Farm. Brad takes the time to sit down with you to properly review and assess your insurance needs to ensure that you are properly protected in the event of a loss. He also makes sure to conduct regular reviews with clients to address any significant changes. Brad goes above and beyond most insurance agents."
We responded:
"Thank you for the nice words Griffin. I know how seriously you treat your work and I try to do the same thing with giving the proper coverage for the situation for auto insurance, home insurance, renters insurance, and condo insurance. Thank you so much for your trust and I look forward to working with you in the future. Brad Sutter"
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Daniel Czosnyka

July 6, 2024

5  out of  5
rating by Daniel Czosnyka
"Always friendly, knowledgeable and responds within a timely manners."
We responded:
"Hi Daniel, Thank you so much for your review. Our goal is to know what we're talking about, give great advice for your particular need and do it timely. So happy to have you with our office. Brad Sutter"
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Neil Ulsh

June 22, 2024

5  out of  5
rating by Neil Ulsh
"We were more than pleased with our service and meeting Grazyna who did a couple of seniors an understanding of coverage for both our home and automobile. We are looking forward to a long relationship with State Farm. Thank you again for having a great staff and understanding individuals to assist a couple of seniors."
We responded:
"Thank you Neil for trusting us with your home and auto insurance. So happy that Grazyna was able to assist you and help you understand your coverage."
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Maria Frano

May 15, 2024

5  out of  5
rating by Maria Frano
"Everyone at Brad's office is phenomenal! Laurie and Jennifer both go above and beyond to take care of their customers and are extremely knowledgeable and a fantastic advocates for their customers. Can't say enough good things about them."
We responded:
"Hi Maria, Thank you so much for the nice review. I really appreciate you being with our office. Anything you ever need, don't hesitate to call, text or email and we'll be right on it. Brad Sutter"
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Rubi Rubio

March 29, 2024

5  out of  5
rating by Rubi Rubio
"Great customer service provided to me! Very grateful to the support of this team thank you very much !!!!!"
We responded:
"Thank you Rubi for trusting us with auto insurance. We truly appreciate your feedback and delighted to hear the you had a great experience with our office and Matthew."
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Suman Mookherjee

March 6, 2024

5  out of  5
rating by Suman Mookherjee
"Laurie did a fantastic job in guiding me through the process where I could claim for the comprehensive coverage of my car which unfortunately had a wire damaged caused by the chewing of mice. I really appreciate her help in guiding, promptly replying and clarifying to queries to get the claim processed quickly. Highly recommended!"
We responded:
"Thank you Suman for trusting us with your auto insurance needs and happy we could help guide you through the claims process."
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elaine lapetina

February 29, 2024

5  out of  5
rating by elaine lapetina
"Brad Sutter and his agents are the best insurance agency I’ve ever worked with. They are there to answer and solve any questions you might have…and their insurance rates are great 👍👍"
We responded:
"Thank you Elaine. So happy we could help you with your auto insurance needs."
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Speak on Purpose

January 28, 2024

5  out of  5
rating by Speak on Purpose
"Brad is an outstanding agent and a good friend MRH"
We responded:
"Thank you MRH for the kind review. We try our best to provide excellent service and common sense guidance when it come to auto insurance, home insurance, or any of your other insurance needs. Always feel free to contact me with any questions. Brad"
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Traian Pantaziu

December 13, 2023

5  out of  5
rating by Traian Pantaziu
"I highly recommend Bred and his office. After I got quotes from different insurance companies State Farm gave me the best rate and the best coverage. Don’t hesitate to call his office to get the best quote."
We responded:
"Thank you Traian for your review. When it comes to auto insurance, home insurance, life insurance or disability insurance, we always want to give you exactly the coverage that you need, not more or not less. I appreciate you being with our office. Please always feel free to contact myself or my incredible staff with anything that you need. Brad Sutter"
Profile photo of Aaron Newman

Aaron Newman

December 8, 2023

5  out of  5
rating by Aaron Newman
"Laurie Baldino, from Brad Sutter's office at State Farm, is truly my hero. After having water damage in my home, I had an awful experience with State Farm and my initial claims adjuster. The team was unresponsive and I nearly left State Farm...until Laurie stepped in. After hearing about my case, she proactively reached out and assured me that this would get the attention it deserved. And she delivered. My claim was addressed within a week of Laurie stepping in and me (and my family) are truly grateful. If you are looking for someone to represent you at State Farm, I'd go with Brad and Laurie!"
We responded:
"Thank you so much for your acknowledgement of how great Laurie is Aaron. The claims process can be complex but I'm so happy to have Laurie here who understands who to call and what to do when things get complicated. Thank you so much for being with my office and please always feel free to call me. Brad Sutter"
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Chuck Barone

December 6, 2023

5  out of  5
rating by Chuck Barone
"Very knowledgeable and comprehensive Service."
We responded:
"Thank you Chuck for your remarks. I am thrilled that you're with our office and just know that if you have any questions, please always feel free to call. Brad Sutter"
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Mike Marashli

November 4, 2023

5  out of  5
rating by Mike Marashli
"Laurie and Brad did a great job helping me thru the issues with an accident I was in that was not my fault. Brad even called and helped me while he was on his vacation. We have been clients with them for 12 years and will continue to do so. Because of Brad and his team, we will continue to be State Farm clients. They go above and beyond to help us each time. And they are very appreciated."
We responded:
"Mike we appreciate you having your auto and home insurance with our office. "
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MARIO LOPEZ

October 19, 2023

5  out of  5
rating by MARIO LOPEZ
"I want to give Mila five stars and five more For her excellent customer service,willing to go for the extra mile ,effort and extra time always.Great personality ,she is a very helpful, knowledgeable ,she always resolve all my issues perfectly well done. She’s a Diamond."
We responded:
"Hi Mario, thank you for pointing out how great Mila is. She is knowledgeable and caring to our Spanish Speaking Policyholders as well as our English Speaking Policyholders. Thank you so much for being with our office. Brad Sutter"
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Cecelia Harkins

October 17, 2023

5  out of  5
rating by Cecelia Harkins
"Laurie Baldino is an amazing representative of Brad Sutter - State Farm Insurance. She responds quickly and accurately to every request. Additionally, she is pleasant and approachable with even the most trivial of questions and/or requests! It is a pleasure working with her!"
We responded:
"Hi Cecelia, Thank you for the nice words for Laurie. Laurie is always pleasant and approachable as you stated. When it come to Homeowners Insurance, Renters Insurance, Auto Insurance, Laurie is very knowledgeable in the entire claims process. Thank you so much for being in our office. Brad Sutter"
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Richard Taura

October 11, 2023

5  out of  5
rating by Richard Taura
"I had a bad experience with another agency and switched my policy to Brad Sutter. Jennifer made the process quick and easy and added a policy for a car recently purchased. Good customer service."
We responded:
"Hi Richard, thanks so much for the kind words about Jennifer. Jennifer takes it to heart in making sure that you and all of our valued Policyholders are taken care of. Anything you need, please let us know. Brad Sutter"